Money
The app says 13.6%. On this trip it kept 49%
25.08.2026 · 7 min read
On a Wrocław–Syców trip of 76.45 km the passenger paid 402.98 zł and the driver kept 204.72 zł — 50.8%. On the same screen the app reports its commission for the past month as 13.6%. Both figures are true because they are measured from different things: the commission is a service fee on the driver's rate, while the gap between the passenger's price and the driver's rate is a separate line that is not called commission.
This is one trip taken apart. Not an average, not an estimate — one screenshot from a statement, with a date and a route.
Wrocław, ulica Graniczna → Syców, Szosa Kępińska. 76.45 km, 45 minutes, Comfort.
Four numbers
| Line | Amount | Share of what the passenger paid |
|---|---|---|
| The passenger paid | 402.98 zł | 100% |
| Third-party fees and other costs | −37.07 zł | 9.2% |
| Kept by the app | −161.19 zł | 40.0% |
| The driver's earnings | 204.72 zł | 50.8% |
On the same screen, a couple of centimetres higher, the app states: "The total amount the company charged for trips in the period 27 July – 24 August is 13.6% of the total customer fare."
Thirteen point six, and forty. In one window.
Where the gap comes from
Both numbers are true. They describe different things.
13.6% is the service fee — a percentage charged against the driver's rate, averaged across a whole billing month. That is the line the app calls commission and the one that appears in the contract.
40% is what was kept on this trip. It exists because with upfront pricing the passenger and the driver see two separate numbers. The app quotes the passenger a price for the journey and offers the driver a rate for performing it. Those two numbers need not be linked by any percentage — and the difference between them is not formally commission, so it never enters the commission statistics.
The gap is usually widest on long and out-of-town routes, because the passenger's price rises with distance faster than the rate offered to the driver.
Per kilometre
It helps to reduce this to one figure that does not depend on the tariff:
- the passenger paid 5.27 zł per kilometre;
- the driver kept 2.68 zł per kilometre.
Out of that 2.68 zł come fuel, the rental or the finance payment, insurance, the car wash, tyres and servicing. At 7 l/100 km, fuel alone is about 0.45 zł/km. Renting a car for app work at 4,000 km a month adds another 0.15–0.20 zł/km.
What this does not prove
Honestly: one trip is one trip. A run out of town with an empty return is the worst case for a driver and, for the app, a trip somebody had to be persuaded to take. On short urban jobs the proportion is often considerably better.
This article does not claim every trip looks like this. It claims something narrower and checkable: the commission percentage the app displays does not answer the question of what will be left from a trip. They are two different numbers, and budgeting from the first one is a reliable way to be disappointed.
How to work out your own
In any trip's details, expand "Customer fare breakdown". Write down the four lines for a week, then divide the sum of your earnings by the sum of what the passengers paid. That is your real share — and that is the number to build a budget on.
One more thing few people expect at their first tax settlement: tax is calculated on what the passenger paid, not on what reached your account. That deserves its own article, and the difference there surprises people more than the commission does.
Frequently asked
It depends what you measure. The service fee is usually 13–25% of the driver's rate. But with upfront pricing there is also the gap between what the passenger pays and what the driver is offered — and that line is not commission. On the trip in this article the two together came to 49.2%.
Because it calculates the service fee against the driver's rate across a whole billing period, not against what the passenger paid on a single trip. A different base and a different period.
Yes. The passenger's price and the driver's rate are formally two separate contracts, and the gap is the intermediary's margin. The problem is not legality — it is that drivers plan their income from a number that describes something else.
In any trip's details, expand \"Customer fare breakdown\". Four lines appear: the passenger's payment, third-party fees, the amount the app kept, and your earnings. The last divided by the first is your real share.